Thanks for taking the time to leave a review Peter. I'm glad to hear you're happy with the replacement heads overall, though I'm sorry to hear they didn’t last as long as expected and that the packaging was excessive. We’re actively reviewing both product longevity and packaging sustainability, so your feedback is really valuable and will be passed along to the team. Thanks again for sharing your experience - Suzanne
Thank you so much for your kind words Rosemary! We're delighted to hear you're happy with both your toothbrush and the service you've received. We really appreciate your support! - Suzanne
Thank you for your feedback, we really appreciate you sharing your thoughts.
While we don’t currently offer a non-plastic alternative, the brush heads are recyclable through most local recycling facilities. Sustainability is very important to us, and we're actively exploring ways to reduce plastic waste.
Thank you so much for sharing your feedback on our Sonic Toothbrush Replacement Heads – White Nino. We're so glad you had the chance to try them, and we really appreciate you taking the time to leave a review.
“Only 3 stars as ordered the wrong ones unclear that there are two types,please make this clear on your site. My husband ordered the wrong ones but no refund yet offered”
Thanks for sharing your feedback Elaine! We are sorry you purchased the incorrect item. Please feel free to reach out to our customer service team at info@spotlightoralcare.com and one of our members would be happy to guide you in locating the correct product.
Thanks for taking the time to leave a review Lindsay. We're sorry to hear there was some confusion with your order. We understand that the different heads can be a bit tricky to tell apart, and we're actively working on making that clearer. If you need any help choosing the right replacement heads, our team is always happy to assist at info@spotlightoralcare.com.
