We’re really sorry for the delay in processing your refund and understand your frustration. Please reach out to our customer service team directly and we’ll prioritise resolving this for you as quickly as possible. Thank you for your patience!
We’re really sorry for the delay in processing your refund. Please reach out to our customer service team directly and we'll resolve this for you as quickly as possible.
“If I could give 0 stars I would.
They don't fit, when I bought my toothbrush one of the 3 that came with the set didn't fit. Now these don't fit. I was told to try a different brush head - at my own expense.”
“I like these toothbrush heads, they are soft enough to be comfortable, but firm enough to give my teeth a good clean. However, I’ve marked them relatively low as I find they don’t last long at all. I’ve always changed my toothbrush every 3 months, but I find that these last little more than 6 weeks before being really flat. Once you’ve purchased the tooth brush you’re tied into having to buy replaced heads. Shame they don’t last longer as I’ve otherwise been really pleased”
Thank you Elizabeth for your review and we are happy to hear that you like the toothbrush heads. We are sorry to hear that you are only getting approx. 6 weeks from each head - they should last 3 months each. If this issue persists please reach out to our customer service team who will do their best to assist.