We’re so sorry to hear about your frustration. We truly value your feedback and understand how receiving unwanted marketing emails can be frustrating. If you'd like, we can help you unsubscribe from our email list to make sure you're only receiving the information you want. We also aim to offer great value with our products, and we're always looking for ways to improve. Please let us know if there's anything we can do to assist you further!
“I received a sonic toothbrush as a gift and it was a fantastic gift.
I find it easy to use.
The replacement heads are brilliant and reasonably priced.
Would recommend this product highly.”
Thank you so much for your wonderful review! We're thrilled to hear that you’re enjoying your sonic toothbrush and finding it easy to use. It’s great to know that the replacement heads have been working well for you too. Your recommendation means a lot to us, and we truly appreciate your feedback! 😊
“Following my enquiry as to which was the correct replacement head for my model (should have been clearer on the website) I received a prompt clarification and link to the one I needed. A pack of three arrived in good time and I fitted a new head without problem. Since then I’ve received too many messages from you. This is counterproductive to our relationship. There are much cleverer ways to do it.”
Thank you for your feedback, and I’m glad to hear the replacement head arrived in good time and fit perfectly! I apologize if the number of messages has been overwhelming—that’s certainly not our intention. We’ll take your comments on board and work to improve our communication. If there's anything else we can do for you, feel free to let us know!
Thank you for reaching out and sharing your experience. We’d recommend contacting our support team for assistance—they can help troubleshoot or arrange a replacement if needed. We're sorry for the inconvenience and appreciate your patience!
Thank you so much for your kind words! We're thrilled to hear you've been enjoying your Sonic Toothbrush and recommending it to your friends. We really appreciate your support!
Thank you for sharing your feedback Thomas! We understand that the price of replacement toothbrush heads can feel a bit high. However, these heads are designed for durability and effectiveness, ensuring a deeper clean and better performance. We’re always looking for ways to improve value, and we appreciate you sharing your thoughts!
