Thank you for your kind rating! We are thrilled to hear you are enjoying your new Sonic Pro! Your support and custom mean the world to us. Thank you! Wishing you a lovely day x
Thank you for taking the time to leave us a review Meeta. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
Thank you so much for your 5 star rating of the Sonic Pro! We're so glad you're loving it! We appreciate your kind words and we hope you continue to enjoy your Sonic Pro!
“No charging light as there is on the Sonic. This is very annoying and frustrating. I've queried this with Spotlight but still no response.
Disappointing. The Pro is not noticeably better than the Sonic. No charging light as there is on the Sonic - very annoying and frustrating as you have no way of visually judging if it's charging correctly - the new charging stand needs to be on an absolutely flat surface. The illuminated quadrants are impossible to see while brushing teeth unless standing in front of a mirror. The on/off button is poorly designed - too flat (again, unlike the Sonic which is fine). There's an additional cleaning programme 'Polish' but that's about it. I would not recommend spending the considerable extra amount for the Pro.”
Hi Ailbhe, We apologise for any frustration you're experiencing with our Pro toothbrush. We're eager to assist and address your concerns promptly. Please reach out to us via WhatsApp or email at customerservice@spotlightoralcare.com, and we'll ensure your issues are resolved. Your satisfaction is our top priority.
Thank you for your understanding.
