“This is my third sonic toothbrush and I have also purchased for family members. I find this toothbrush gives the best clean. However, I bought this toothbrush to replace my last one which died after a year of use. It stopped holding a charge then stopped completely. The same has now happened to this one after a year. Is one year a reasonable lifespan for this expensive product? I don’t think so.”
Thanks for sharing your feedback! We are very sorry to hear that your are having trouble with toothbrush and our customer service team would be more than happy to take a look into this. Please send us a email at info@spotlightoralcare.com.
“Site tries to scam you by incessantly adding extra items to your shopping bag.
I don't know when they started doing it, but if this was my first purchase, I would stay away from them. This is disgusting and not how you get customers.
Toothbrush is fine.”
Thank you for taking the time to leave this review. As part of a recent promotion, a free gift was added to your cart. We are very sorry if this caused any confusion around your cart, however, the interjection of the free gift would not add any extra cost to the overall purchase price. If you have any questions please contact our customer service team.
Thank you for your feedback. We're sorry to hear the toothbrush hasn't fully met your expectations. We'll pass your comments on to the team for review and improvement.
“After an initial surprise at how brushing one's teeth with this Sonic toothbrush felt, I have quickly become used to it and I am certain that my teeth are better cleaned than they were when I used a non- electric toothbrush.
Highly recommended.”
Thank you for the great review! We're so happy to hear you're enjoying the Sonic toothbrush and noticing better results. Your recommendation means a lot to us!
“I have been using my new Sonic Toothbrush for about a month. It has three settings. I find I can only tolerate the sensitive’ setting as the ‘clean’ setting feels too intense. Ideally I would like a setting between the two as the ‘sensitive’ setting seems a bit weak. The third setting is ‘whiten’ and cannot tolerate it at all.”
Thank you for your review. We understand that you’re looking for a setting between ‘sensitive’ and ‘clean’, and we will keep this in mind for future designs.
