“i dont like where the on / off button is situated on handle & how sensitive it is. im constantly switching it off accidentally during usage which is quite annoying on a daily basis.”
Thank you for your feedback. We’re sorry to hear that the placement and sensitivity of the on/off button are causing issues during use. We truly appreciate your input and will pass it along to our product development team for future improvements.
“Cleans really well and my teeth have definitely become whiter again. I just hope the toothbrush lasts longer than a year as the first one I had gave up the ghost after twelve months.”
Thank you for your kind review and we are thrilled to hear that your teeth feel cleaner and whiter. If you ever encounter any issues with the toothbrush please reach out to our customer service team who will assist you.
“What a difference this toothbrush has made, my teeth look & feel so much cleaner, well worth the money, wouldn't be without it now. I like the different settings, also great for the gums. Thank you!”
Thank you so much for your lovely review. We are very happy to hear that our toothbrush has made a positive difference for you and that you wouldn't be without it.
“The toothbrush itself is good, however the shipping was absolutely terrible and it went missing initially, then took over 2 weeks , so had to wait a month for my replacement. New version has no travel container which is very disappointing, especially as it's an expensive item. Please provide a container ..don't expect after paying so much for a toothbrush for there to be no container when travelling. And change your shipping company please.”
Thank you Tania for taking the time to leave us this review and we are delighted to hear that you are finding the toothbrush good. We are sorry to hear that you had a poor experience with the shipment of your order and the delay you experienced in receiving your products. We will pass your feedback over to our product and development team in relation to the travel case.
“Unfortunately I have still not received my new toothbrush which was ordered on 01/01/2025. It is has been in southern spain with SEUR since 13/01 but they have failed to deliver and have not yet responded to my complaint of 21/01/03. If you can do anything about this it would be appreciated. Vivien Reynolds ref644269920. Thanks”
Thank you for your review! We're happy that our customer service team was able to resolve the issue for you. If you need any further assistance, don’t hesitate to reach out!
