“When I had contacted vedder holsters about a part being needed replaced cuz I lost it they were instantly in contact and sent one as soon as they could I was just expecting just the washer but ended up getting a whole replacement kit I was very satisfied with the customer service that I had received from them”
“I received this kit free of charge because the original screw on my holster had backed itself out. Excellent customer service and this kit work exactly as described.”
“I had an older version of the Rapid Tuck holster. It served me well for a long long time. The hardware wore out and the original replacement hardware, pictured above and sent to me, no longer fit my outdated holster. That said, working with the customer service team was GREAT! I ended up speaking with three different staff, all who were able to pick up where the prior one left off. After they consulted with the manufacturing manager, they were able to identify and send me hardward, from a similar holster, that worked!! My Rapid Tuck is now back on my hip. The whole exchange was smooth and quick. All at no cost to me. You are great people, a great company, one I will promote to friends and continue to patronize as my needs arrise. Oh yes ....what a pleasure to speak with a real person out of the blocks. No robot or AI. Thanks again to you all. Dan Egan East Troy WI”
