Thank you for taking the time to leave your review! I am so sorry to hear this and happy to further assist. I have passed your information along to our customer service team regarding this and will have them reaching out to you shortly to get this resolved!
“It’s a good company with great products.
I ordered the replacement parts, because I did not pay attention when the Loctite loosened up and I lost some parts.
I offered to pay for the replacement parts and they sent them to me for free.
Thank you very much for your customer service!”
