Thank you for sharing your feedback! We're very sorry to hear that you didn't receive your hardware. We're more than happy to send you a replacement. We understand you've been in contact with our customer service team and have opted not to receive additional hardware. If you change your mind, please don't hesitate to reach out, and we'll arrange the shipment for you right away!
Thank you for taking the time to leave your review! I am so sorry to hear this and happy to further assist. I have passed your information along to our customer service team regarding this and will have them reaching out to you shortly to get this resolved!
“It’s a good company with great products.
I ordered the replacement parts, because I did not pay attention when the Loctite loosened up and I lost some parts.
I offered to pay for the replacement parts and they sent them to me for free.
Thank you very much for your customer service!”
