“I have yet to be able to take them out due to warm weather, but the survived the dunking test and have proved warm enough for even the coolest of fall days in Texas. Looking forward to taking them on a backpacking trip in December”
Hi William,
Thank you for taking the time to share your experience with us.
I'm sorry to hear that the touchscreen function of your gloves is not performing as expected. It does look like someone from our Warranty team has looked into this for you and a replacement pair has been shipped out.
If you have any other questions or concerns please send us an email at support@vessi.com and we'd be happy to look into this further.
Thank you again for taking the time to share your thoughts on Vessi with us.