Hi Thomas,
Thank you for your review. I'm sorry to hear that the new collar design of the shoe has been irritating your ankles. It's great that you found a solution by using longer socks with them.
We always appreciate it when our customers provide any sort of feedback on our product. If anything should ever come up or you have questions, feel free to reach out to our Customer Care team at support@vessi.com and they’d be happy to help.
Thank you again for sharing your thoughts on your Vessis with us.
“These have been a great casual runner to wear during all the various everyday activities that I do. So far they’ve been a good choice for running errands, walking around the mall, going to the dog park, and taking walks outdoors. The only downside so far is when you put on the shoe and the fabric “tongue” on the front rolls back inside making it uncomfortable until you pry it back out.”
“excellent fit, very comfortable, durable, waterproofing has held up well in the several months i’ve had them. i don’t love the shoes laces because they are so thick and short, it’s hard to keep them tied. very happy otherwise.”
“Very comfortable shoe, the opening does fold a bit when you put it on but if you just run your finger around the opening of the shoe it pops right out”