“I love the look and style of the shoe, however they were very tight over my foot ( and I have narrow feet). I also found that there was too much of a heel when trying them on. I have other Vessi shoes in my size that fit really well but these didn’t seem to fit the same.”
Hi Meredith,
We greatly appreciate you taking the time to provide us with your feedback.
We’re sorry to hear your Vessis are too tight. The material works similar to how socks fit, in the sense that it adapts to your foot shape. The more you wear them, the more it gives and stretches to mold to you. Therefore, it’s actually quite normal for your Vessis to be a little snug to start. Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight. I'll be sure to pass your feedback along to our Product team, as we are always looking to improve.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on your Vessis with us.
“I bought these for a trip of a lifetime to Scotland where they were thoroughly tested and worked beautifully. And now I know I’ll be ready for a wet winter in California, too.”
“These are by far the most well fitted shoe for me and they are really comfy. The best part is I can take my puppy on walks that are usually not safe for your socks!”
