Hi Alanna,
Thank you so much for taking the time to share your experience with us. I'm glad your Vessis are keeping you dry and comfortable!
I'm sorry to hear your Vessis are too narrow. The material works similar to how socks fit, in the sense that it adapts to your foot shape. The more you wear them, the more it gives and stretches to mold to you. Therefore, it’s actually quite normal for your Vessis to be a little snug to start. Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight.
As a casual/city shoe, Vessis do provide relatively low arch support. Some people love this, while others find it doesn’t work well for them. This is why we made the insoles removable so you have the option of using your own inserts for a more customized fit and comfort. That said, we'll be sure to pass along your feedback on the width and arch support to our product team as we are always looking for ways to improve.
Thank you again for sharing your thoughts on your Vessis with us.
“I love these shoes so much! I love that I can wear them anytime it rains and trust that my socks will stay dry. I couldn’t believe that I didn’t get these sooner. Thank you vessi for the best shoes!”
“Love these shoes!
They are super comfortable to walk in and I feel more stylish than when I had similar nikes. Waterproof is now a necessity for me when it comes to buying runners. Can't imagine runners without it now. Seems ridiculous. These were good in the grassy field - important as a teacher- and good in the snow. They are tight enough and feel supportive and super comfortable. Can't say enough about how great these are. As a mom with a toddler, u love that I can just slip them on and off. Only downside- im an 8.5 and the 9s are a bit too long.”
“They were a bit hard to fit in even after loosening the laces so I would definitely size up. I do have slightly wider feet than average, but even then I don’t think I would be able to wear these with socks. As for the design, I definitely appreciate a good neutral shoe for the city! These are resistant to grime and precipitation and pair with almost any outfit!”
“So when I recieved these shoes I was super excited until I put them on, they were sooooo tight, and I could tell I was going to get blisters on my heel. There was a card that assured me they would form to my feet which they did end up doing after 2 days, and now I am in love, my feet are never wet anymore, I don't avoid puddles anymore, now I walk through them with my head held high. I can't wait to get my hubby and kiddo a pair, I may get another too because I don't plan to buy any other sneaker again. THANK YOU VESSI, for exceeding expectations”
