David Belshaw

“Great service and delivery was on time”

Posted 4 years ago

Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 4 years ago

“Easy to order, never had a problem”

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Posted 4 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 4 years ago

“I ordered some coils a few weeks ago and I got them within a few days however I ordered another pack and I haven’t received them”

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Posted 4 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 4 years ago

Michael Rogers

Verified Reviewer

Author didn't leave any comments.

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Posted 4 years ago

Thank you for the review Kind Regards VIP

Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 4 years ago

Ibeltal Tenaou

Verified Reviewer

“I have used it for years and a very quality product.”

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Posted 4 years ago

Thank you for taking the time to write such a great review Kind Regards VIP

Posted 4 years ago

Richard Mcphee

Verified Reviewer

“My wife and sister-in-law were most grateful for this online service in the present climate, and the items were received in a very timely manner.”

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Posted 4 years ago

Hello there! Thanks for the excellent review. We are happy to hear that your order arrived quickly and that you are enjoying your products! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 4 years ago

Francis Junior

Verified Reviewer

“Ordered the product on the 17.04.2020 has not been delivered yet. Please can you ensure you deliver the item first before asking for a review.”

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Posted 4 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 4 years ago

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