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Strawberry Velvet E-Liquid Reviews

3.9 Rating 83 Reviews
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About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

Read VIP Premium Vaping and E-Liquids Reviews
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Anonymous
Verified Reviewer
“didn't arrive so cannpt review.”
Helpful Report
Posted 3 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for any inconvenience this has caused. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 3 years ago
Nicole Paul
Verified Reviewer
“Didn’t receive this one and haven’t got my money back”
Helpful Report
Posted 3 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 3 years ago
Ian Bruce
Verified Reviewer
“never got them told out of stock and dont know when im getting them”
Helpful Report
Posted 3 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 3 years ago
Irene Duncan
Verified Reviewer
“Ordered on 4th June still haven’t received could you let me know when I’m likely to receive as have run out.”
Helpful Report
Posted 3 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for any inconvenience this has caused. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 3 years ago
Anonymous
Verified Reviewer
“Brilliant product as always and speedy delivery”
Helpful Report
Posted 3 years ago
Hi there, Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 3 years ago
Richard Mcphee
Verified Reviewer
“Bought for my wife and she is very happy with the product.”
Helpful Report
Posted 3 years ago
Hi there, Thank you for the excellent review! I’m glad that you are enjoying your Strawberry Velvet e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care
Posted 3 years ago
Jennifer Sivers
Verified Reviewer
“Fab sweet flavour”
Helpful Report
Posted 3 years ago
Hi there, Thanks for the review. It’s great to hear that you have found the VIP liquid for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on customercare@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards Grant VIP Customer Care
Posted 3 years ago
Lia Matthias-francis
Verified Reviewer
“I have not yet received any items from my order which I placed on the 26/05/20, also no one is even looking into why I haven't received it at this stage. I have contacted multiple times just to be told that the factory closed hence the delay and to ring back on 16/06/20, customer service leaves a lot to be desired.”
Helpful Report
Posted 3 years ago
Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 3 years ago
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