Lorraine Reynolds

“I have tried many different brands of menthol e-liquid and this is by far the best and a reasonable price too”

Posted 5 years ago

Thank you so much for taking the time to write such a positive review. It’s great to hear that you have found your favorite liquid with us here at VIP! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

Sarah Williams

Verified Reviewer

“Still haven't received items! Haven't had any issues in the past with orders until now!”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear your recent items have not arrived. Your order has left us on time however we are experiancing increased volumes on delays with Royal Mail at the moment over this uncertain period. Our couriers are working hard around the clock with limited staff and resource across the country. Some areas effected more than others. Please allow a few extra days for delivery on this occassion. Kindest regards VIP Customer Care Team customercare@vipcig.com

Posted 5 years ago

Diane Hornsby

Verified Reviewer

“My order has not arrived so I can't review it!”

Helpful Report

Posted 5 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 5 years ago

Patricia Woolley

Verified Reviewer

“Very satisfying and great taste”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write such a positive review. It’s great to hear that you have found your favorite liquid with us here at VIP! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

“Love the Menthol & so glad you can still get them online.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write such a positive review. It’s great to hear that you have found your favorite liquid with us here at VIP! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

Valerie Patrickson

Verified Reviewer

“Would rate it if I had received it!! Will rate it on previous purchase.”

Helpful Report

Posted 5 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 5 years ago

David Anderson

Verified Reviewer

“Thank you for still working. Your keeping my husband sane. Keep safe.”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 5 years ago

“7days later --still not arrived”

Helpful Report

Posted 5 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 5 years ago

Triple Menthol Ice E-Liquid Reviews