40 x Refill Cartridges - Ten Motives - Regular Tobacco Flavour Refills Reviews

4.2 Rating 113 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Helpful Report

Posted 4 years ago

Thank you for your recent review on your VIP Cartomisers. I am sorry to hear this; Our quality reports are completed on every batch of Cartomizers that are introduced to us from our manufacturer and at present we are not aware of any issues relating to these. What we believe may have happened is the wadding within the filter has slipped in the cartomizer and therefore not connecting with the atomizer. Generally giving this quite a hard or strong blow, this will allow the wadding to fall back to the bottom of the filter and connect to the atomizer. Batteries can also be a factor of why you don’t feel you are getting the best out of your cartomisers, we advise replacing your batteries every 3 months as the battery will start to degrade and not power the cartomizer to its full potential. I hope this helps! If you ever require any assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 4 years ago