“Really lovely stone and an equally lovely company to purchase from. Their customer service team are superb and they sorted out everything very quickly and efficiently. Would definitely shop here again. Thank you!”
“Lovely colour range on the tiles, very unusual and good quality. The natural tolerance on the depth of the tiles means these are better suited to being professionally laid, unless you are a very patient and experienced tiler.
Well packaged with fast delivery. As these are natural slate we expected some breakages but the damage was very minimal. Walls and Floors sorted replacement tiles for the small number of broken ones really quickly. Very impressed.”
“Floor looks amazing but definitely buy 10% more than required. You have 24hr to check all tiles once they arrived and report any damages. With work I was not able to do this, so many tiles had cracks and were in bad condition. I used these tiles for the edges.”
“Project finished and I’m so pleased with the results. The colours in the flooring are beautiful and I love the mixed size layout.
Would highly recommend”
“Exceptional service from original order, through to delivery, reporting of and replacement of damaged tiles.
The tiles are gorgeous quality and the colours in the tiles are beautiful.
The project isn't finished yet but I am so very happy so far.”
Hi Richard
We are sorry to hear this, we are always happy to replace or refund any damaged tiles for you if you let us know.
Kind Regards
Walls and Floors
“I could have been unlucky but these tiles were terrible and I would strongly advise for them to not be used indoors. Yes, they are real slate and I wanted that uneven country-style look, but most of the tiles were actually dangerous as just running your hand over the surface caused very sharp splinters to flake off. Some of them looked like someone had taken an axe to them and there were very sharp grooves in the surface. Our builders said that even with several coats of sealant they would not be fit for use. You could NOT walk on them in bare foot and I'm sure they would have shredded my dogs paws..
On a good note, when I called the company they asked for a couple of pics to be emailed over and after that arranged collection and a refund ever so quickly. They were fab to deal with and showed excellent customer service.”
Hi Vicki
Thanks for taking the time to leave a review.
These natural slate tiles can be very rustic, especially with slate being a layered stone, they can sometimes flake. The sealant itself wouldn't make them any smoother, but the flaking areas can be brushed off to create a smoother surface, however, we understand that they are not suitable for everyone depending on your household.
We have some slate effect tiles if you are looking for something a little less rustic if that would help.
Kind Regards
Walls and Floors
