“I love orange. Popsicles, sherbert, etc. This orange has a very nice refreshing taste and is perfect for my 20oz carry around drinking bottle. The little waterdrop cubes make it perfect for traveling Just fill your bottle with water, drop in a cube and you are good to go. I love the flavor.”
“Batch was completely bad; I opened every one of the six boxes in the batch and all had manufacturing defects. The worst part? I reached out to customer service and they were completely unwilling to take them back for a refund because ... wait for it... the boxes were opened. How was I supposed to know the sealer didn't work, and crushed every individual capsule without opening them? Magic? I included pictures and a video.
I have NEVER experienced such poor customer service than I have with "Nikoleta". Her solution for 6 damaged boxes? A $10 credit. Talk about a slap in the face!
I've cancelled my subscriptions and will find an alternative product. Shame, I've done over $7,000 in business with Waterdrop and they're not willing to make something right - so they'll loose a long time customer over this and furthermore, they have lost my referrals.
Shame on you, Waterdrop. Shame on you.”
