“Sense 1 started working again and with several sense one cartridges on hand I’m still using the sense 1.
Keeping the new one in reserve and will give my son the older one down the road if it’s still working.”
Hi Richard,
Thanks for sharing your update! Glad to hear your Sense 1 is up and running again — that’s great news. Sounds like you’ve got a smart plan in place with the backup and even passing it along to your son later on. If you ever need any help or have questions, don’t hesitate to reach out — we’ll be more than happy to assist.
– Your friends at WaterGuru.
Hi Christopher,
Thank you for sharing your detailed and honest feedback about your Sense device. We apologize for any inconvenience this may have caused. We’d love to help address any concerns you have, so we’ve reached out to you via email. Please check your inbox at your earliest convenience so we can get this sorted out together.
Stay safe
— your friends at WaterGuru.
Hi Scott,
Thank you so much for your kind words! We're happy to hear that you're finding the product easy to install and that it's delivering consistent readings—that reliability is what we aim for. If you need anything, let us know and we'll be more than happy to help you.
Stay safe!
– from your friends at WaterGuru.
“the cassette wirks gor the most part, however recently the ph rating was 7.4 one day and 6.4 the next. when i had it checked at leslies it was actually 7.3”
Hi Bruce,
Thank you so much for your honest and detailed review. We appreciate you taking the time to share your experience.
We’d like to help with the discrepancies you’re seeing in the pH readings. We’ve reached out to you via email, so please check your inbox at your earliest convenience and respond when you're able. We’re looking forward to assisting you further.
Thank you again!
“Fantastic upgrade to the C1. Not only does it make caring for our pool far easier, my wife and I recently took a 3 week trip to Europe and the UK (at the start of summer), and we were able to monitor our pools chemicals, flow and temperature everyday while we were away and instruct our house sitter about what adjustments to make. WIthout the WaterGuru, our pool would have been in a terrible mess when we returned home; not only were there large fluctuations in the chlorine and pH due to two storms that occurred while we were away, a small tree frog got sucked into the pump system. Our house sitter only knew to have our neighbor check the system our WaterGuru detected the change in Flow. We also sometimes use the C5 Cassette, which is also a game changer, as sometime the Free Chlorine and pH are fine, but other chemicals, in our case the calcium hardness - cam be out of whack and if not adjusted could damage the pool filters and keeo the pool cloudy.”
Hi Jeff,
Thank you for your amazing 5-star review! 🌟 We’re thrilled to hear that the WaterGuru Cassette C2 has been such an essential upgrade for you and your wife. It’s fantastic that you could monitor your pool while traveling, ensuring everything stayed in check—definitely a pool lifesaver!
We’re also glad to know that the C5 Cassette has proven valuable for your chemical balance. Your feedback helps us continually improve and support pool owners like you.
If you ever have questions or need assistance, we're just a message away!
Warm wishes,
Your friends at WaterGuru
“Excellent product, easy to use, giving me a close enough estimate of my chlorine and pH sent to my phone. I am currently monitoring my California pool from Europe and it puts my mind at ease.”
Hi Tim,
Thank you for the wonderful review! We're so glad WaterGuru is giving you peace of mind—especially from all the way in Europe! It’s great to know you’re finding it easy to use and reliable for remote monitoring.
If you ever need anything, just reach out—we’ll always be happy to help.
—Your friends at WaterGuru
Hi Aaron,
Thank you for the amazing 5-star review! 🌟 We're delighted to hear that you're enjoying the WaterGuru Cassette C2 and finding it easy to use. Your satisfaction is our priority, and it's great to know our product is meeting your expectations.
If you have any questions or need assistance, please don't hesitate to reach out.
Warm regards,
Your friends at WaterGuru
Hi Anthony,
Thank you so much for the awesome 5-star review! 🌟 We're thrilled to hear that the WaterGuru SENSE is providing you with worry-free pool care and eliminating manual testing for you. It's exactly what we strive for!
If you ever have any questions or need assistance, feel free to reach out.
Warm regards,
Your friends at WaterGuru
