Hi Norman,
Thank you for your feedback. We're sorry to hear that the accuracy of the WaterGuru Cassette C5 didn’t meet your expectations. We’ve reached out to you via email, as we’d love the opportunity to address any concerns and clarify a few things.
Please check your inbox at your convenience — we're here to help!
Best regards,
- Your friends at WaterGuru
“WaterGuru is awesome and I love the c5 some I can monitor everything and keep my pool clear and clean. 3 pack is great so I don't have to worry about running out.”
Hi Mark!
Thank you so much for your fantastic 5-star review! 🌊 We're excited to hear that you're loving the C5 and that it helps you keep your pool clear and clean. Having a 3-pack is definitely a smart choice to ensure you're always prepared!
If you have any tips or questions about your pool monitoring, feel free to reach out anytime. Enjoy those refreshing swims!
Best,
Your friends at WaterGuru
Hi Elizabeth!
Thank you for your wonderful 5-star review! 🌟 We’re thrilled to hear that you find the WaterGuru device easy to use and appreciate the accurate readings. It's fantastic when our products help you keep your pool balanced effortlessly. If you ever have any questions or need assistance, don’t hesitate to reach out. Enjoy your pool time!
Best,
Your friends at WaterGuru
Hi Lynne!
Thank you for your fantastic 5-star review! 🌟 We're so glad to hear that you're enjoying the WaterGuru Cassette C5. It's always great when our products help make pool maintenance easier and more enjoyable. If you ever have any questions or need support, feel free to reach out. Happy swimming!
Best,
Your friends at WaterGuru
Hi Robert!
Thank you for your fantastic 5-star review! 🌟 We're thrilled to hear that you find the WaterGuru SENSE easy to use and informative for your pool's chemistry. It's our mission to make pool care simpler and more efficient. If you have any questions or need support, don’t hesitate to reach out. Happy swimming!
Best,
Your friends at WaterGuru
“I have been using this for my hot tub for almost a year now. It is very accurate and gives me the info I need however it takes a measurement every day, which i do not need. I wish I could select every other day or just manually tell it when to test. Overall cost for a 28 day cartridge is getting to be too expensive for my needs.”
Hi Rick,
Thank you so much for sharing your feedback!
We're really glad to hear that the device has been accurate and helpful for your hot tub over the past year. We also understand your concern about daily testing and cartridge cost, and it's something our team is actively working on.
We've gone ahead and reached out to you via email with some suggestions that might help you. When you have a moment, please check your inbox—we’d love to assist you further.
Let us know if you need anything else, we’re always happy to help!
- Your friends at WaterGuru
“Subscribe. Orders are convenient and only come when needed .. the cassette give readable reliable data as to the water conditions. Once a month I double check the data with a water t”
Hi Glenn!
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that you've found the subscription service convenient and that the WaterGuru Cassette C5 provides reliable data for your water conditions. It's always a great practice to double-check the data for peace of mind, and we're glad to be a part of your pool care routine. If you ever have any questions or need assistance, we're here to help. Enjoy your clean and clear pool!
Best,
Your friends at WaterGuru
“To date: I would say that the system works well. The cassettes seem to cost a bit, especially since they only last 30 days. But, that being said, I have eliminated the "professional" pool cleaner, who charge extra now for adding chemicals. Now I am not afraid to do such things, so, in that sense, it does save me enough money to offset the cost of the cartridges and the system itself. However, the pool cleaner also... cleaned the pool. So, as long as I clean the pool myself, I save money and the system keeps me on track.”
Hi Ely,
Thank you for your honest and detailed feedback! We appreciate you sharing your experience with the SENSE system.
We understand that convenience comes at a cost, and affordability is an important factor, especially in today's financial climate. Please know that our team is continuously working to maintain the balance between quality and cost without compromise.
We're glad to hear that the system is helping you take control of your pool maintenance and saving you money in the long run. If you ever need any assistance, feel free to reach out—we’re happy to help!
-Your friends at WaterGuru
