Hi Brenda!
Thank you for your fantastic 5-star review! 🌟 We're so glad to hear that our cassettes are helping you stay updated on your pool status. Your satisfaction is our top priority, and we’re here to support you whenever you need. Enjoy your time with the WaterGuru!
Best,
Your friends at WaterGuru
Hi Luke,
Thank you for your honest feedback. We understand your concern regarding the shipping cost and delivery timeframe.
We’ve reached out to you via email to address this and clarify any misunderstandings. Please check your inbox at your convenience—we’d love the opportunity to clear things up.
Looking forward to resolving this for you!
-Your friends at WaterGuru
“I had the waterguru 1, then upgraded to the waterguru 2. I have been using these cassette C5 ever since, I love these, so much better when you are able to measure more than 2 chemicals. Pricey but I like them.”
Hi Darries! Thank you so much for your outstanding 5-star review! 🌟 We're thrilled to hear that you're enjoying the WaterGuru Cassette C5 and appreciate the ability to measure more chemicals. Your satisfaction means the world to us, and while we understand it's an investment, we're glad it's making a difference in your pool maintenance. If you have any questions or need assistance, feel free to reach out. Enjoy using your device!
- Your friends at WaterGuru
“I tested both the C2 and C5 against a strip test, digital test, and in-store test. The pH levels were way off each time. I would not buy these again.”
Hi Jessica,
Thank you for your detailed feedback, and we sincerely apologize for the experience you’ve had.
We’ve sent you an email so we can assist you further with this concern. Please check your inbox at your convenience, and we’ll be happy to work with you to address the issue.
Looking forward to helping you!
Best,
Your friends at WaterGuru
Hi Ed,
Thank you for reaching out and sharing your experience. We apologize for any frustration this may have caused.
We’re glad we were able to connect via email and that your issue has now been fully resolved. We’ve also sent another email in case you need any further assistance.
As always, if there’s anything else we can do to help, please don’t hesitate to reach out. We’re happy to assist!
Best regards,
Your friends at WaterGuru
“I really like the fact that I can easily keep tabs on the five main chemical levels in my pool with little effort
This has save me both time and money. It’s definitely a win-win.”
Hi Scott! Thank you for your stellar 5-star review! 🌟 We're thrilled to know that the WaterGuru Cassette C5 is making it easier for you to monitor your pool's chemistry and helping you save time and money. It truly is a win-win! If you have any questions or need assistance in the future, feel free to reach out. Happy swimming!
- Your friends at WaterGuru
“Convenience is nice, but it’s just too expensive to keep maintaining and buying the cassettes. It doesn’t even test salt.. better to use a regular pool testing kit. The WaterGuru is just expensive pool
Water thermometer.”
Hi CJ,
Thank you for sharing your thoughts with us. We truly appreciate your honest feedback regarding the cost and functionality of the WaterGuru Cassette C5. We understand that convenience comes at a price, and we’re sorry to hear that it hasn’t fully met your expectations, particularly with salt testing.
Your insights are invaluable as we continue to improve our products. We have also reached out to you via email to offer any assistance and address any concerns you may have. If you have any further questions or suggestions, please don’t hesitate to reach out—we’re here to help enhance your pool experience.
Best regards,
Your friends at WaterGuru
Dear Dequinn! Thank you for your feedback, and I sincerely apologize for any inconvenience. We have reached out to you via email so we can assist you further. Please check your inbox, and let us know if you need any additional support.
- Your friends at WaterGuru
