Good morning,
Thank you for your feedback, and I’m truly sorry to hear about your experience. I understand how frustrating it must be to wait so long for your order, especially after reaching out multiple times.Please rest assured that this isn’t the level of service we strive to provide, and I apologise sincerely for the delay and any inconvenience caused. We’re currently looking into the issue to understand what went wrong and to ensure this is resolved as quickly as possible.
Thank you for your patience and understanding. I hope we can resolve this and leave you with a much better impression of our service and products.
Kind regards, Whistles Customer Care
