“Tacked on items I didn't want. I contacted them immediately but the order was already at my door before they contacted me. I still have no resolution.”
“This was pretty much mandatory, I did not want to purchase this but could not find a workaround on the clunky website to Omit this from my purchasing. Please make this an optional thing not something that someone is forced to do. Again, terrible customer service experience.”
“No idea why this 'checkout protection' was added to my order, why not just include this in shipping/handling or the price of the bag? I feel like it was snuck on there at the last minute to extract a few more dollars from me.”
