“I haven't tried this pod flavor yet but I have figured out the non-working pod issue. Try tapping the metal base of the pod on a hard surface a few times and try again. Repeat it until it hopefully starts to work. I have had at least 1 pod out of 5 packs be non-working at first and I finally tried the hard tapping and it fires right up and works until it is gone. :) Hope this helps someone!”
“I feel ripped off time after time when dealing with Phix. Along with the non-working device was 1 completely non-working pod an 3 sub-par performance pods out of 3 boxes (12 pods). This is where I get inspired to quit as I am consistently being ripped off.”