“I have been buying these filter cartridges for 12 years and this was the quickest ever between order and delivery, and at the best price I could find online.”
Thank you for your review, John! We appreciate your understanding regarding the delivery timing. We're glad to hear that the product met your expectations! If you have any further feedback, feel free to reach out. ๐
Hello Eddie,
Thank you for your feedback. We're truly sorry to hear about the delay you experienced with your express overnight delivery. We understand how important timely shipping is, and we regret that we fell short in this instance.
Unfortunately, as your order was placed at the time of a series of public holidays, there was a bit of a delay while in transit!
Your satisfaction is important to us, and we appreciate your patience. If thereโs anything else we can do to assist you, or if you have any additional concerns, please reach out to our customer service team.
Kind regards,
The Aquastream Team ๐ง