“Excellent customer service. Although my breathalyzer was not able to be re-calibrated, I received a refurbished version due to the 1-yr warranty based on the serial # (I did not have any purchase receipt as I received as a gift).”
“Just after I had placed my order online for my product to be calibrated, I had noticed there were multiple mistakes. I had contacted customer service. He was very friendly, easy to work with and prompt with my corrections. I was impressed.”
“I've had mine about 18 months and love it. Just had it recalibrated, so glad I did as it appears I was getting lower than accurate numbers, so I definitely recommend doing that yearly. Took it to a party on the weekend, we didn't have to worry about driving as we were all crashing the night there buthad a blast checking our numbers, even photos were taken with it!!”
“I recently sent my unit in to be calibrated and it also had a problem with not turning on. They were unable to fix it however they did send me a bran new unit. Very impressive, thank you guys!”
“Extremely happy with this purchase. Needed to send in for calibration. The price was fair, the turnaround was prompt, and they even sent a whole new case with it which was a great extra.”
“Once you own a good, well maintained breathalyzer, your problems are over. As appropriate to the 21st century, recalibration can be ordered with a click of a button.
would be nice if the breathalyzer itself will notify me when it requires a calibration.”
