What was your primary motivation for purchasing this course?
Pursue a hobby, Other
“Thorough & professionally delivered workshops that have enough content to inspire but not too much to overwhelm . I would love to ask Carol Ann Duffy a question. Is there anything that you wouldn’t write a poem about ?”
What was your primary motivation for purchasing this course?
Learn a new skill
“The course I’d bet good. Carol Am Duffy is inspiring, what she says is interesting and the poems she uses as examples are a great source for further reading and thinking.
However the Maestro app is very clunky and not at all intuitive. It can take far too to track down the course I’m doing and I keep getting messages to tell me to sign up - even though I’ve already paid. The poor quality of the app spoils the experience of following a course on Maestro. Other apps (eg all the ones on TV, BBC sounds, Apple Podcasts are much much better. Come on Maestro invest some money and time in the functionality of your app.”
What was your primary motivation for purchasing this course?
Received as a gift
“Really enjoying this course. Lots of useful ideas and prompts and it has made me start writing again. I really like having the course notes to refer to as well - an extra feature I didn't realise was there. Looking forward to completing the course.”
Hi Carole,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
We'd love to give you the opportunity to try out another BBC Maestro course - we have so many great courses that I'm sure we have something else for you to enjoy. Please get in touch with our amazing customer support team at [support@bbcmaestro.com] to let them know if there's another course that interests you and we can get this exchanged for you.
Best,
Zoe
