“I have a very sensitive system , taking one capsule everyday made me feel nauseous and affected my sleep, I’ve done since reduce the dose to every other day until my stomach get used to them. Waiting to see the results. Like the packaging and the design.”
Hello Rebecca,
Thank you so much for taking the time to share your feedback — we really appreciate it!
It’s actually quite common to experience some temporary discomfort when starting a synbiotic supplement, when first introducing a synbiotic supplement. This is often part of your gut adjusting to the new strains of beneficial bacteria. We’re really glad to hear you’ve reduced the dosage and are giving your system time to adapt — taking the capsule every other day is a great approach, especially if you're sensitive.
You might also find it helpful to take the supplement with food, as it can ease any irritation and make the transition smoother. This adjustment phase typically lasts 1 to 4 weeks, but if symptoms continue beyond that, please don’t hesitate to get in touch with us at support@epetome.com — we’d love to help.
We’re so pleased to hear you’re enjoying the packaging and design, and we’re looking forward to you seeing the full benefits soon!
Wishing you all the best on your gut health journey!
Kind regards,
Epetōme Customer Support Team
Hello,
Thank you for your glowing 5-star review! We're thrilled to hear that you're enjoying our Synbiotic Duo Cap and finding them easy to take. It's fantastic to know you'll be continuing with another 3-month supply!
If you have any questions or need assistance, feel free to reach out anytime.
Warmest regards,
Team epetōme.
“I no longer feel bloating, the internal gases have completely gone and my number 2’s have returned back to normal. I am super impressed and epetome will be in my life forever. They are fantastic.”
Hello Jennifer,
Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you're no longer experiencing bloating and have found relief with our Synbiotic Duo Cap. It’s fantastic to know that we’ve made such a positive impact on your routine!
If you ever need anything or have more feedback to share, we’re here for you.
Warmest regards,
Team epetōme.
“So far so good. I have seen such an improvement with my tummy problems. Still suffer with a little bloating but am only on my second month. My tummy pain has pretty much gone now which is amazing! If you suffer I would definitely try these!”
Hello Rachel,
Thank you for your fantastic 5-star review! We're so glad to hear that you've already seen improvements with your tummy problems. It’s great that your tummy pain has eased up, and we hope the bloating continues to decrease as you progress through your subscription. Your experience can truly inspire others who might be suffering.
If you have any questions or need further support, feel free to reach out anytime!
Warm wishes,
Team epetōme.
“I have already seen some improvements 2 weeks in! I’m hoping my acne will also improve in the coming months as it was suspected to be due to dysbiosis!”
Hello Melodi,
Thank you for your insightful 4-star review! We're delighted to hear that you're already noticing some improvements just two weeks in. It's encouraging to know that you're hopeful for further progress with your acne as well. We truly appreciate you sharing your journey with us!
Thank you also for your valuable feedback — it means a lot to us. Please be reassured that results can vary from person to person, and for some, it might take a little longer to notice visible changes. Consistency is key, and we're confident you're on the right track.
If you have any questions or need support along the way, please don’t hesitate to reach out.
Warm regards,
Team epetōme.
Hello Fliss,
Thank you for your thoughtful 4-star review! It’s great to hear that you're feeling more in a routine after just a month of using our Synbiotic Duo Cap. We’re excited for you to continue through the three-month journey and can’t wait for you to experience the full effects!
We truly appreciate your feedback. Please keep in mind that results can vary from person to person and may take a little longer to become noticeable for some individuals—consistency is key.
If you have any questions or would like to share your progress, we’re always here for you.
Warm wishes,
Team epetōme.
“For me, I haven’t quite had the relief of stomach symptoms that I’ve been looking for. However, I have contacted the customer service team who are going to put me in touch with a nutritionist to help support me. I am hopeful that my gut micribiome needs longer than the usual first 3 months so I am trying this for another 3 month prescription in the hope that there will be some improvements for me.”
Hello Ciara,
Thank you for your honest 3-star review and for taking the time to share your experience — we truly appreciate your feedback.
We’re glad to hear that our customer service team has connected you with one of our nutritionists. Rest assured, we’ll continue to do our best to support you throughout your journey.
As you continue with the Synbiotic Duo Cap, please keep in mind that results can vary and may take longer to appear for some individuals. Our recommendation to take one capsule daily for a minimum of 3 months is based on scientific findings and guidelines from respected organizations like the British Society of Gastroenterology. This timeframe allows your microbiome sufficient time to adjust and benefit from the new bacterial strains introduced.
We’re hopeful that the next few months will bring the improvements you’re looking for, and we’re here to help every step of the way.
Take care,
Team epetōme.
“I started taking these after struggling with gut issues for 18 months following an H. pylori infection. Within just a week, the bloating and discomfort I'd been dealing with had almost completely disappeared. Now, four months later, I'm still symptom-free.
This product has made a huge difference to my daily life—my digestion feels normal again. Absolutely fantastic product—highly recommended for anyone dealing with similar gut issues.”
Hello,
Thank you for your fantastic 5-star review! We're overjoyed to hear how our Synbiotic Duo Cap has made such a significant difference in your life, especially after your struggles with gut issues. It's inspiring to know that you are now symptom-free and feeling like yourself again!
If you have any questions or want to share more about your experience, we’re here for you anytime.
Warmest regards,
Team epetōme.
