Good day,
thank you very much for your review and your valuable feedback.
We are sorry to hear that our products did not fully meet your expectations. Your opinion is very important to us, and we truly take your feedback to heart. ✨
➡️ Of course, we will pass your suggestions and feedback on to our quality management and product team.
If you are not completely satisfied with your product, we would like to remind you that you can return your Giesswein products free of charge at any time within our 1-year satisfaction guarantee.
We sincerely apologize if everything was not to your full satisfaction and are always happy to assist you. 🙋♀️🙋♂️
Please feel free to contact us at 📧 👉 shop@giesswein.com
if you need any further assistance or would like to make a claim.
Your Giesswein Team – Laura