“was told by the team that the difference between this product and the one I have always used was the fact that there was no burning and not oily. well, it's not oily but it BURNS! Contacted customer service but no response. no other magnesium spray has burned. had to shower it off in the end so definitely won't be using or re purchasing.”
Hi Karen,
Gosh sorry to hear this! Can we ask how you reached out as we havent had any contact about this, and we are pretty quick at replying to people?
This is a very odd one, and have sincerely never had this before from tens of thousands sold...
There are zero ingredients in the product that would cause this as they are naturally derived.
We are just wondering if this was an allergic reaction to one of those ingredients possibly... or the mixing of any other product you may have used alongside ours that caused a reaction..
Either way we are so so sorry you have had this experience!
How can we fix this? We do not want unhappy people as its not why we are here...
could you maybe drop us a line at hello@harrogateorganics.co.uk so we can try and get to the bottom of it?
With Love
Harrogate Organics
Thank you so much for your 5 star rating of Natural Repair Magnesium Spray - 150ml! It's great to hear that it had an immediate and wonderful effect -- no restless legs and vastly improved sleep! Amazing! We really appreciate you taking the time to review. Thank you!
With Love, Harrogate Organics
Thank you, Yvonne, for your 5 star rating of the Natural Repair Magnesium Spray - 150ml! We are glad that despite the skepticism, you have not experienced restlessness or aches since using it.
Thank you so much for your glowing 5 star rating of Natural Repair Magnesium Spray - 150ml! We are thrilled to hear that it really works for you! We appreciate your feedback and hope you continue to enjoy the spray.
“What an amazing product. I use this on my legs at the end of the day and on my head if I get a headache. My daughter uses it too on her back and it eases her back as she has scoliosis.”
Thank you so much, Rosie, for the incredible 5 star rating! We are so pleased that you find that Natural Repair Magnesium Spray - 150ml so helpful on yourself, your daughter, and your daughter's scoliosis. We are so glad that it provides a great relief for her and that it serves you and your family so well.
WIth Love,
Harrogate organics x
Thank you so much for your five-star rating of our Natural Repair Magnesium Spray! It's wonderful to hear that you had great results with it. We thank you for your kind words about the spray and how it helped your sore heal. We're glad you're getting a restful sleep too!
With Love Harrogate Organics x
Thank you so much, Keelie, for your 5-star rating of Natural Repair Magnesium Spray - 150ml! We are so glad that you found our product to be helpful in relieving restless legs, cramps, and pain in general. We value your loyalty and appreciate your support of our product.
With Love Harrogate Organics x
Thank you so much for your 5 star rating . We are so glad to hear that enjoy our products you will order more! We really appreciate your support. thank you :)