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Quoits - Original Quoits - Luxury Solid Wood Quoits Set Reviews

4.8 Rating 134 Reviews
Read Jaques of London Reviews

About Jaques of London:

About Jaques of London:
In 1795 Thomas Jaques took on his 15-year-old son, John as an apprentice. Together they established ‘Thomas Jaques: Manufacturer of Ivory, Hardwoods, Bone and Tunbridge Ware’ in Hatton Garden. We have remained a family run business ever since, with the same unwavering passion for quality games and toys.

Today we are ever-expanding our toy range and have been honoured with over 10 awards in the past five years as a result. Our Mini Minds Hub launched in 2020 to encourage learning at home. This is now stocked with over 150 free resources. We’ve been working for over 230 years to fill the world with more joy and we hope to keep striving for that goal long into the future. Why not come along for the trip with us!

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Ordered dozens of items / games in November, mainly for younger family Christmas gifts, including new grandsons 1st Christmas and new nephew. “Jaques” did nothing with my order for two weeks, then created a new order on the 13th December, still plenty of time - you would think! After countless emails, calls and chasing, we received nothing. We gave Jaques a deadline of Monday the 20th of December to deliver, as we were heading South for Christmas, they failed. The games arrived on Wednesday the 22nd December, almost 1 month after ordering!! Throughout this we have received countless marketing emails, as now on their system, promising faster, even faster deliveries, Christmas messages from the CEO of Jaques blowing the Jaques trumpet about special, family caring business, many generations etc etc. The previous generations may have offered, well must have to survive, the present generation has much to learn about customer service LESS MARKETING and some contactable customer service that accept ownership of problems and accountability for their actions. “Jaques” you ruined all our plans for special, traditional, hand made, educational fun gifts that we chose at great length, ordered in plenty of time, and have had abysmal customer care throughout , NOTHING delivered before the 20th when we left to Christmas in Windsor. Thanks! Do not believe the hype, talk is cheap, service is king. We will never know about the goods, the toys, so cannot comment. But it does not matter how good ANYTHING is, if you, the company, cannot deliver. They will be returned, unopened, and the family will never see, let alone enjoy, them now. What a shame “Jaques”, so many opportunities to sort out and deliver on your promises.
Helpful Report
Posted 4 years ago
Perfect for encouraging elderly parents to move about (getting up and down to collect quoits when thrown) and to add up scores to see who wins.
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Posted 4 years ago
Never received
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Posted 4 years ago
Danny Ellender
Verified Reviewer
Lovely quality and robust.
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Posted 4 years ago
Carrie Customer
Verified Reviewer
Well-built, lovely finish, great quality all reound.
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Posted 4 years ago
David Stevens
Verified Reviewer
Very traditional. Nicely made. Packs away small.
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Posted 4 years ago
JANE VENABLES
Verified Reviewer
Cute little item. Handy for an indoor game !
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Posted 4 years ago
Beautifully made , easy to assemble.
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Posted 4 years ago