We’re so sorry to hear about the losses you experienced with your order. We know how upsetting it is to welcome new little ones into your flock and then have to face losses so soon after their arrival. That’s not the experience we wanted for you or your flock.
We’ve reached out to you privately and have arranged a replacement to help give you another chance at a happy, healthy start. We truly hope this next shipment arrives safely and brings you the flock experience you were looking forward to.
We’re so sorry to hear about the loss of your Black Copper Maran chick! Losing a little one so soon after welcoming them into your flock is heartbreaking. We’re glad we were able to get your refund taken care of quickly, and we truly appreciate you choosing to place another order with us. Please reach out to our Flock Care team with any questions or concerns—we’re here to help every step of the way!
