We are terribly sorry that you had this heartbreaking experience! Please understand that My Pet Chicken places great value on the lives of the baby birds we hatch and sell; every effort is made to ensure their safe arrival. Our business depends on happy, healthy chicks being delivered to their new family. We customize orders based on the conditions the birds will face during their trip; heat pack, extra ventilation, additional bedding, and other safety measures. Unfortunately, as you know, sometimes our best efforts are not enough.
We hope your scheduled reshipment will bring you happiness.
“All my baby chicks arrived healthy and in good shape. They all were doing great until I unfortunately found one passed on day 5.
Sometimes it happens I guess, who can know why. She had a full crop so she 2as eating”
