Free Heart Neon Sign Reviews

2.7 Rating 3 Reviews

About NeonChamp:

Welcome To NeonChamp! We are the makers behind cool custom neon signs catching everybody's attention in the USA! NeonChamp, primarily located in the USA, a team of creative enthusiasts is dedicated to designing high-quality neon signs that are not just pretty but also very pocket friendly. You can customize your own neon signs and use them for offices, homes, cafes, weddings, and other special occasions. We strive hard to provide only the best quality signs that are energy-efficient, durable, and, most importantly, easy to handle and install!

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Franceska Dion

Verified Reviewer

“The product looks fine, but it doesn't meet expectations. The lights don't work, making it unusable.”

Helpful Report

Posted 9 months ago

Dear Franceska, Thank you for your feedback. We’re very sorry to hear that the lights didn’t work and that your expectations weren’t met. It’s frustrating to receive a product that doesn’t function as intended, and we genuinely apologize for the inconvenience this has caused you. Your experience is important to us, and we would like to resolve the issue. Please reach out to our customer support team at cs@neonchamp.ca so we can assist you in finding a solution. Thank you for bringing this to our attention. We hope to make it right. Best regards, Neon Signs Support Team

Posted 9 months ago

Michael Karanikis

Verified Reviewer

“Not happy sign damaged when received and no communication to fix the problem with numerous emails”

Helpful Report

Posted 10 months ago

Dear Michael, We sincerely apologize for the trouble you encountered with your order and the lack of communication. It's disappointing to hear about the damage and we regret any frustration this may have caused you. We strive to provide excellent service and your feedback is essential for us to improve. Please contact our customer support team at cs@neonchamp.com.au so we can assist you directly in resolving the issue. Thank you for bringing this to our attention, and we hope to make things right. Best regards, Free Heart Neon Sign Team

Posted 10 months ago

Sarah Leeson

Verified Reviewer

“Was putting in an order for my wedding. There was a promo for a free neon heart with my order. It is the cutest sign! Super bright! Excited to use it in my wedding as well!! Would definitely recommend it!”

Helpful Report

Posted 10 months ago

Dear Sarah, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re excited about your neon heart sign and that it’s going to be a part of your special day. It sounds like it will add such a lovely touch to your wedding! We appreciate your recommendation and are always here if you need any assistance or have questions. Congratulations on your upcoming wedding! Best wishes, Neon Signs Support Team

Posted 10 months ago