“We settled for protectME Fabric Protector based on several independent reviews of their products and service. Pleasingly, the order and receipt of the product was prompt. The product is simple to apply, especially using the battery sprayer too. Looking forward to purchasing more product to complete our other miscellaneous homewares.”
Hello Daniel,
Thank you so much for the 5-star review! We're so glad the product works well on your fabric dining chairs and couch.
Have a good one!
Best,
Arlene
Hi Brooke.
I am sorry to hear the battery sprayer does not seem to be functioning properly. Let's troubleshoot this together.
1. Is the battery sprayer turning on but blowing bubbles?
Please confirm you have inserted the batteries correctly, i.e. one up and one down (see here: https://bit.ly/howtoinsertbatteriescorrectly)? Some customers seem to miss that step so we like to double check. The batteries need to be placed in this orientation to be able to draw the liquid from the bottle. A different orientation will sometimes allow the sprayer to turn on but it won't draw any liquid, or will suck the liquid into the bottle as opposed to spraying it out.
2. Is there any noise at all coming from the sprayer? If not, try new batteries. It is possible that the batteries provided could be flat so please try new batteries to double check.
3. If you're still having issues:
- Try removing the small white ring that attaches to the bottle to create better suction, if you're having trouble drawing the liquid from the bottle.
- Try placing the end of the straw into hot water and turning the sprayer on. There may be a small blockage that needs to be dislodged.
- Can you hear any noise coming from the sprayer when you turn it on?
I have also attached some instructions that may help: https://bit.ly/batterysprayerinstructions
If you still can't get it to work, please confirm you have tried all of the above and we are happy to send a free replacement.
Thanks,
Rachel
“So far so good with the protector, it used slightly more than we expected. So when considering how much you need budget for a bit extra.
But overall very happy”
