How are you going to use your RinseKit?
On the Job
“I opened the package as soon as it arrived and put water into it. Tested it out, and worked fine. I placed it on my counter and walked away for 10 minutes to find it leaking all the water on my counter and floor. The leak was from inside the cube in an area that is not and should have to be accessed for servicing. Getting ahold of customer service was not easy, but eventually was given an apology and provided a label to rerun the broken cube. I was also told a replacement would be sent out the next day. Over a week laster and additional follow up email, I have no new cube or response on the status of a working replacement. Over all, very disappointed in all aspects of this process. I would not recommend this item and would not recommend the company. Much more affordable options available.”
Hi Shaun,
Thank you for leaving the RinseKit Cube a review. I’d like to apologize for the experience you had with our newest product. We are taking customer feedback regarding the Cube very seriously. I read through your correspondence with our customer service team, and it looks like a replacement is being sent your way.
We are a small team and can take anywhere from 3-5 business days to get back to you as stated in our auto-response when you reach out to us. Additionally, I would like to add that all correspondence occurred within 1 day of you reaching out to us (via email and direct message)
If you run into any further issues, please don’t hesitate to reach out and we will be happy to assist you.
Best,
Team RinseKit
“This is amazing..!! After fishing I can clean my fish on the back of my truck and wash my gear. I highly recommend it. Can't wait for hunting season to start.”
