Hi Jason,
Thank you for leaving the PRO a review. We would like to apologize for the latch and handle coming off, that is definitely something we would like to look into further. When you have a moment, please fill out our warranty form (https://rinsekit.com/pages/warranty-form) and our Customer Service Rep will respond to the claim. Please note, a proof of purchase will be needed to fill out the warranty form.
Best,
Team RinseKit
“I own my own cleaning company and do reviews of cleaning products. I have had the hardest time finding something to help with showers without a detachable shower head. This product has saved me SO much time, and the pressure is unbelievable. The battery life lasts so long! I love this product and am so happy with my purchase!”
“This is exactly what I hoped it was. So far, I am using it to wash off my dogs before they come in the house from playing in the yard. We live in NH and it's cold in the winter/spring, so we have to shut off the water to our hose. I can't spray them down with freezing cold water, so I fill the RiniseKit with hot water from our tap, and then bring it out on the deck to spray them down with nice warm water. Works great! Can't wait to use it this summer at the beach as well. Super simple to use, just plug it in to charge, fill it up and turn it on. Very happy so far.”
“The rinse kit pro is epic! I bought this for my boat so that we could wash off the salt water after snorkeling and this thing is epic!! The ability to just fill it with water and have it auto pressurized is amazing. I’ve used this to even wash off my boat and clean my cars. I have already recommended this to people I know. If they come out with a 10 gal version, I’m buying one to install in my boat!! The 3.5 gal is surprisingly a lot!”
“Best camping gear, it is so convenient to have pressurized water with you at anytime. The best thing is the battery life, I've used it on 3 camping trips winthin 2 months and it still going.”
“When I initially receive my product from my first order, it did not work:( I had to spent my time getting in touch with them about the defect item. It will be nice for RinseKit to test all kits first before shipping them out to customers. What if it was a gift ? :/ but I got the replacement and my recipient is extremely happy with the kit! !”
“This is the greatest thing to rise off the dog after a day at the beach and wash some dishes camping in the desert. I recommend the pro to anyone who doesn’t have an option to get pressured water from a hose as well!”
“Got this as a Christmas gift for my husband who surfs and we absolutely love it! So convenient for washing off our suits, boards and body after a session. Even great on beach days with our daughter who hates getting in the car sandy. Wouldn’t have thought about needing the charging plug but we’ve found it handy in a few scenarios already! Excited about the heater coming this year and will definitely be getting that to add to our kit.”