“I initially ordered the Honeysuckle shampoo and 2 of the ear cleaners. My dog has a chronic yeast infection and I thought, based on their claims that this would end it. I received the shampoo but only one ear cleaner. I called to report that my delivery shorted my order and they were incredibly nice and sent out the replacement. I get the replacement and while it was in a sealed plastic bag, then top of the bottle wasn‚Äôt screwed on tight so it leaked into the bag. Plus they used a huge box for the size bottle the ear cleaner comes in which I found really wasteful. On top of that the products don‚Äôt seem to be making an impact, my dog is still itchy and starts to smell within 2-3 days. I don‚Äôt think it‚Äôs helping.”
Hi Frank,
Did your replacement get damaged? I'm so sorry about that! I will be happy to get another replacement in the mail for you if needed and I can see if we have any smaller boxes to ship it in.
Also - how long have you been using the Shampoo+Conditioner? I'd love to help! All pets are different and some need up to 2-4 weeks of consistent use for the skin to restore, but there are some other tips I'd love to offer if you are interested.
Thank you,
Elyse
“Love the gentle, cleaner ingredients to help calm inflammation in the ears. I use on my terrier mix that always has itchy, stinky ears. This has soothed and reduces redness”
