“Ordered a brace for my daughter that was too small. Asked for refund but told they don't do that, which is fine but could send back for exchange within 7 days sent the brace back which tracking shows arrived 7 days after receiving, and we are now 2 weeks later with no word, no brace!
Would never use them again.”
“I wouldn't know how the belt is because this company have completely taken my money and disadvantaged me. I'm halfway through my pregnancy and was recommended this belt by my physio. I could've purchased it from a nearby chemist, however regrettably purchased from this place as someone suggested it. When I finally received the belt, I tried it immediately and realised it was too small and I needed the medium. I literally went to the post the next day and sent it off with the instruction manual it came with, and the store has refused to accept it and now apparently sent it back because it wasn't in its original $1 cardboard box. Completely unjust, horrible customer service and just unheard of! The belt is brand new? The box can be replaced. Heck I'll pay $1 to replace the box! But they've refused to. David has been horrible to deal with and the store itself have been atrocious. No response to my emails, or calls. Even though I've been begging for the manager / owner to call me. DO NOT deal with these people!!!! Go elsewhere!!! Completely, whole heartedly disatisfied and misled! HORRIBLE 0/10 experience and I will continue to slander this company until they rectify this.”
“The mechanism that makes this product universal,The Velcro is not strong ienough when you tighten the front straps
We tried it twice, it didn’t work, it never left the house and you wouldn’t refund our money♂️”
“Wrist brace unsuitable
Needed it for lawn bowls but it was too bulky
Made inquiries about returning
1. Would not get full refund
2. had to pay for return post”
“Unfortunately I cannot review the Compex SP 8.0 as the charging station has not been working from day one. After 2 emails and one phone call to SportsBraces.com.au to see if they had received my 2 emails, it is the absolute silence. I have the device for a week now and nothing, zilch, Nada. Not a message. For the price of the unit, I would have expected a bit more from both the reseller and Compex. My advice for now? I am sure you can guess.”
“Your suggested sizing was way to tight to slide up my arm without a lot of force. One of plastic inserts keeps coming out of its holder at the top hence digging into my arm. Not happy considering the price.”
“Terrible I odered the AirCast Elite Replacement Liner they sent the wrong one and won't accept responsability for their mistake. I suggest never doing business with this company I know I won't ever again.”
