“I ordered a long sleeve shirt for my son, got it after Christmas, and its not even what I ordered. Also, the fabric feels cheap for how much money it costs. I'll never order from here again. There's a scratch in the fabric and the personalization on the back is crooked. Not the same green that I ordered. I dont recommend this company at all”
Hi Amelia,
thanks for your feedback! We're really sorry to hear that you’re not satisfied with your order! Please submit your claim through our complaint form and make sure to include photos so our team can review your case quickly. We'll take care of it and get back to you as soon as possible!
Best,
your T1TAN Team
“Wir haben dieses Trikotset für unseren Sohn zusammengestellt und sind begeistert! Die Qualität ist 1A. Der Stoff trägt sich sehr angenehm und unser Sohn mag das Set nach dem Training gar nicht mehr ausziehen! Wir können es bedenkenlos weiterempfehlen.”
“It took 3 months to get the kit shipped to me. It then came with the wrong letters on it, it should say PMSC but it says 4 random letters. Also they forgot to ship my socks that came with the order.”
Hi Dalton,
thanks for your purchase and sharing your feedback. We’re truly sorry to hear about the long delay, the incorrect personalization, and the missing socks — that’s definitely not the experience we want for you. We are already in contact with each other and are trying to find the best solution for you. Thank you for your patience!
Best,
your T1TAN Team
