“Coal is fine not great because it’s not proper coal! But that’s another story. Delivery and organisation 0 stars. Been using this company for years and never had an issue. This time round I will never use again. Missed the first delivery which I can accept as they couldn’t contact me via my contact number. Was charged again for delivery at a cost of £60 only to find on the day of delivery the driver refused to deliver to my kerbside and I had to hire a van to drive it the last half mile to my home. Ridiculous service that I paid twice for and didn’t receive. Never again will I use this company. For the past five years I have had coal from them and had it delivered to my kerbside outside my home. Not sure what the issue was this time other than a jobsworth driver”
