We’re sorry to hear of your experience and hope you will accept our sincerest apologies.
We have submitted your feedback to our product development department, and we will improve the product in response to your question.
“Easy to install. Water tastes good, but maybe not as good as my old RO system with an alkaline remineralization filter. I like having the UV purifier at the end as peace of mind and RO systems can get bacteria problems over years of use (as with my last system). I'm reducing the rating by one star because warranty registration fails every time with "No Corresponding Order No.".”
