Used Affordable mobiles when buying a personal mobile on retirement as had always used work mobile in the past. Reasonably priced contract with more than enough wi fi time for my needs, no complaints for first 2 year contract. On completion of contract staff couldn't quite grasp fact I wasn't totally dependent on my mobile and it took some time to help them undertsnad my minimal requirements, but once they did I was happy with their support and have a really affordable second mobile contract with them, once again more than enough wiFi time etc for my needs. My only suggestion and its serious .... perhaps they should have selcted staff to deal with elderly technophobes as its hard for young people who have grown up being totally attached to technology to begin to understand my indifference to all the add ons and gizzmos they wanted to encourage me to have. Speedy delivery, good communication, courtesous staff. I would recommend and use again