Don't wast your Money. I had to cancel my trip due to an extensive surgery and this company is unexceptable to deal with. I had to file the same paperwork over and over again and my emails were not answered. They were even unable to provide me with a Supervisors name, number or email. My claim of 2 inexpensive Airline tickets to Germany was declined because I received a partial voucher from the Flight company. Even after I followed their policy and signed a waiver that I would not use the voucher. Do not wast your hard earned money this company wants to keep your money not protect you.