I canceled my flight and was told that I would receive a check in the mail in 7-10 days that never came. They made me wait 21 days before they sending out a second check. I’m still waiting on the second check to come in the mail. They refuse to do direct deposits and insist that a paper check is the only way to issue out refunds. The check that I’m “getting” is less than half of the price that I paid for my flight. I requested a full refund 2 weeks ago and still haven’t had anyone follow up with me regarding it.
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