Took 2 full months for them to pay on a claim, constantly said they couldn’t reach me or impound lot even tho niether my call log or the lots phone show any attempt to contact us. While the agent was polite they were also useless at moving the case forward. The title company they used was just as bad and made me get a new blank title to mail them before they’d pick up car and alert aig. If this was my insurance company and not the other drivers I’d leave this company forever.
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