Having purchased a washing machine for next day delivery online, I noticed the next day that it still said on tracking "awaiting depatch" . I called and spoke to Dinesha, she confirmed machine enroute !!! At 5 pm no machine , so I called back again and spoke to a lovely girl called Naomi. Naomi was concerned that firstly , Dinesha had placed in her notes that delivery was for the 27th(a week away) and Dinesha had confirmed to myself id get it today .... Dinesha lied to me!! so i spoke to , an appropriate name, ASSIF! laid back, lethargic, uninterested , dull thats exactly how ASSIF sounded..... order cancelled complete waste of time ...back to good old reliable appliance online .... your management team should sack them both