I have waited for weeks and weeks for my fridge to arrive. It was meant to be delivered yesterday .However when the delivery team called me to let me know they will be there in 30 mins,they stated they can only leave the fridge at my building entrance and cant bring it up to my flat for health and safety reasons. How on earth am I supposed to bring a fridge up to my flat myself? Why did I pay the delivery to my doorstep for extra large item? Surely all flats in the world get fridges delivered to their doorstep. I have been trying to call appliances direct since yesterday but there is no reply. I am very disappointed.