This company is a shambles! They deliver damaged goods and then to arrange replacement it costs a fortune in phone bills and hours of time to get to the right department. They fob you off with politely and you think things will be rectified and it never happens. More phone calls, time and expense. Don't even think about emailing them, you'll never get a reply even though they "aim to get back to you within two hours". What a joke! Several emails over three months were never answered. Avoid like the plague. Pay a few pounds more to get decent and basic customer service and quality goods from another company.